Join our team

• Respond to Contact Center queries via email, chat, phone, or ticketing systems in a timely and professional manner.
• Troubleshoot product or service issues and guide Contact Center through step-by-step solutions.
• Escalate complex cases to the appropriate internal teams and follow up to ensure resolution.
• Document and track support interactions in our tracker and service now
• Maintain a deep understanding of our products, services, and common issues.
• Contribute to the creation of FAQs, knowledge base articles, and support documentation.
• Identify trends in customer feedback and relay insights to the product or development teams.

• 0–3 years of experience in a support or customer-facing role.
• Strong written and verbal communication skills.
• Knowledge of writing sql queries, working with API and analysing application logs
• Ability to handle multiple tasks and work in a fast-paced environment.
• Tech-savvy; experience with support platforms (e.g., Service Now) is a plus.
• A positive attitude and a passion for helping people.

• Experience in Azure app insight , KQL, troubleshooting front end applications and apps
• Knowledge of Azure Cloud
• Ability to debug code is a plus

• Create detailed, comprehensive and well-structured test plans and test cases
• Estimate, prioritize, plan and coordinate testing activities
• Design, develop and execute automation scripts using open source tools
• Identify, record, document thoroughly and track bugs
• Perform thorough regression testing when bugs are resolved
• Develop and apply testing processes for new and existing products to meet client needs
• Liaise with internal teams (e.g. developers and product managers) to identify system requirements
• Track quality assurance metrics, like defect densities and open defect counts
• Stay up-to-date with new testing tools and test strategies

• Minimum 3 years experience in Manual and Automation testing

• Strong knowledge of software QA methodologies, tools and processes
• Experience in writing clear, concise and comprehensive test plans and test cases
• Hands-on experience with automated testing tools
• Working knowledge of SQL
• Experienced with Testing Web and Mobile applications

• Experience with performance and/or security testing is a plus
• Exposure to Emulators/Simulator based application testing using open source tools

• Lead a team of Java developers, providing technical guidance, mentorship, and support to ensure high-quality deliverables.
• Collaborate with cross-functional teams to design, develop, and deploy scalable software solutions using Java, Microservices, SQL, Spring framework etc.
• Architect and implement complex features and functionalities, ensuring adherence to best practices and coding standards.
• Drive innovation and continuous improvement within the development team through proactive research, exploration, and adoption of new technologies and methodologies.
• Conduct code reviews, performance evaluations, and provide constructive feedback to team members to foster professional growth and development.
• Resolving technical challenges, and providing technical leadership in troubleshooting and issue resolution.

• 8+ years of hands-on experience in Java development, with a deep understanding of core Java concepts and best practices.
• Proven experience in team leadership or management, with the ability to inspire, motivate, and mentor team members towards achieving common goals.
• Extensive experience in designing and developing enterprise-level software applications using Java, Elasticsearch, SQL, and the Spring framework.
• Strong understanding of software development methodologies, agile practices, and DevOps principles.
• Excellent problem-solving skills, with the ability to analyze complex technical issues and propose effective solutions.
• Excellent communication skills, with the ability to effectively collaborate with cross-functional teams and articulate technical concepts to non-technical stakeholders.
• Strong leadership qualities, with a passion for mentoring and developing team members, fostering a culture of innovation, collaboration, and excellence.
• Should have understanding of Angular or any other UI framework
• Should have understanding of mobile applications and how they work.

• Lead and manage projects from initiation to completion, ensuring alignment with business goals.
• Collaborate with cross-functional teams to gather requirements, analyze business needs, and define project scope.
• Utilize Agile methodologies to facilitate Scrum ceremonies, sprint planning, and backlog management.
• Develop project plans, track progress, and manage risks, ensuring timely delivery of milestones.
• Act as a bridge between business and technology teams, translating business needs into technical solutions.
• Provide leadership in program management, ensuring coordination between interdependent projects.
• Engage with stakeholders at all levels, presenting project updates and ensuring alignment with business priorities.
• Ensure adherence to best practices, governance frameworks, and compliance requirements.
• Foster a culture of continuous improvement, team collaboration, and high performance.

• 8+ years of experience in Project Management, Program Management, Business Analysis, and Scrum Master roles.
• Proven expertise in Agile, Scrum, and Waterfall methodologies.
• Strong leadership and stakeholder management skills.
• Excellent communication and presentation skills, with the ability to convey complex ideas clearly.
• Experience in risk management, issue resolution, and change management.
• Strong analytical and problem-solving skills.
• Hands-on experience with project management tools like Jira, Confluence, MS Project, or similar.
• Certification(s) preferred: PMP, CSM, PMI-ACP, SAFe Agile, or equivalent.

• Professional and presentable appearance.
• Strong interpersonal and negotiation skills.
• Ability to work in a fast-paced environment and adapt to changing priorities.
• High attention to detail and a results-oriented mindset.

• Develop and maintain detailed release plans for mobile app (iOS/Android), web (PWA), and backend API deployments.
• Manage end-to-end release lifecycle activities including development handoff, environment readiness, testing, and production
  deployment.
• Ensure releases are delivered with minimal scope and schedule variance, while meeting performance and quality benchmarks.

• Collaborate with Product Managers, Engineers, QA, DevOps, and SiteOps to ensure cross-team alignment and milestone
  delivery.
• Lead release readiness reviews, Go/No-Go meetings, and post-release retrospectives.
• Communicate status, risks, and action plans to internal and external stakeholders effectively.

• Drive automation-first release practices through CI/CD pipelines (Azure DevOps, GitHub Actions, Jenkins).
• Work closely with DevOps to ensure deployment orchestration, environment setup, and version tracking.
• Monitor release health using metrics and dashboards; optimize for frequency, reliability, and rollback readiness.

• Maintain high standards of release governance by ensuring all sign-offs from QA, Security, Architecture, and Performance
  teams are completed prior to launch.
• Track and resolve release blockers, defects, and post-deployment issues in a structured and time-bound manner.
• Ensure compliance with audit and operational guidelines for app publishing and backend services.

• Experience: 2-3 years of hands-on experience in Release Management, DevOps, or Agile Program Delivery in a cloud-first,
  mobile-first product company.
• Certifications: Agile, DevOps, or cloud-related certifications (e.g., Azure, AWS, GCP) are a plus.

• Exposure to observability and monitoring platforms such as Grafana, Splunk, or Prometheus.
• Experience in managing beta user rollouts, phased deployments, and rollback strategies.
• Familiarity with security scanning tools like Checkmarx and dependency management tools like JFrog Artifactory.

• Design and develop high-quality, scalable, and robust software components.
• Work collaboratively with team members, including Sr Engineers Is, Dev Leads, and senior engineers, to deliver software projects.
• Understand and translate business requirements into technical solutions.
• Contribute to the improvement of existing codebases and participate in code reviews.
• Troubleshoot, debug, and resolve technical issues in existing software applications.
• Write clean, efficient, and well-documented code.
• Engage in the full software development lifecycle, from concept to deployment and support.
• Stay updated on new technologies and best practices in software development.
• Participate in team meetings, providing updates and insights on project progress.

This role is essential for driving the development and maintenance of innovative software solutions. This position offers a challenging and rewarding environment for skilled software engineers to grow their technical abilities and contribute significantly to important projects. Working as Sr Engineer provides an excellent opportunity to collaborate with experienced professionals and engage with state-of-the-art technologies.

• App Router
• Server Components
• Data fetching patterns
• API Routes
• Middleware
• Edge Runtime

• Hooks and Custom Hooks
• Performance optimization
• Component architecture
• State management

• Tailwind CSS
• CSS Modules
• Styled Components

• Version control with Git
• Testing methodologies (Jest, React Testing Library, Cypress)
• CI/CD workflows
• Performance monitoring and optimization
• Web accessibility standards (WCAG)
• SEO best practices
• API integration (REST, GraphQL)
• State management solutions (Redux, Zustand, Jotai)

• Typically, 3+ years of experience in software development.
• Demonstrated experience in developing scalable and reliable software solutions.

• Design and develop scalable, resilient, and secure backend services using Java, Springboot, Spring framework and
  Microservices architecture.
• Implement containerized applications using Kubernetes for orchestration and management.
• Develop, deploy, and maintain applications on AWS Cloud, ensuring high availability and reliability.
• Conduct performance analysis and optimization to improve system efficiency and responsiveness.
• Collaborate closely with cross-functional teams including Product Management, UX/UI, and DevOps to deliver end-to-end
  solutions.
• Partner with DevOps teams to operationalize the product deliveries
• Technical hands-on experience with Microservices Architecture Style and the related patterns, where software is developed as
  small and independently deployable services that work together modeled around a business domain.
• Manage diverse requirements, negotiate, and effectively articulate rationale and vision behind technical decisions that support
  the business.
• Conduct code reviews, ensure code quality, and enforce coding standards and best practices.
• Participate in architectural design discussions and propose solutions to complex technical challenges.
• Troubleshoot issues, perform root cause analysis, and implement solutions in a timely manner.
• Stay updated on emerging technologies and industry trends, and apply them to improve our products and processes

• Proven experience (5+ years) as a Software Development Engineer with expertise in Java, Microservices, Kubernetes, AWS
  Cloud, and Performance Tuning.
• Experience in decouple architecture development using middle ware (eg Kafka)
• Exposure to relational and Non relational DBs ( eg Casandra, Elastic, Mongo DB etc)
• Strong understanding of software architecture principles, design patterns, and best practices
• Proficiency in building RESTful APIs and microservices architecture.
• Familiarity with Agile development methodologies and CI/CD pipelines.
• Hands-on experience with cloud-native development, CI/CD pipelines, and infrastructure as code (IaC).
• Proficiency in troubleshooting and debugging complex issues in distributed systems.
• Excellent communication, Analytical skills and ability to work effectively in a collaborative team environment.
• Prior experience in [Ecommerce, Retail Domain] is a plus.

• Researching current fashion trends and determining what consumers will like.
• Collaborating with the design team to develop ideas for new products based on research data.
• Designing sketches for new products with a design team.
• Creating clothing patterns for mass production.

As a Pyhton Backend Developer, your main responsibilities will include:

• Develop, maintain, and optimize backend services using Django and FastAPI.
• Design and implement RESTful and asynchronous APIs.
• Work with databases (PostgreSQL/MySQL) and ORM frameworks.
• Write clean, efficient, and reusable code following best practices.
• Optimize application performance and scalability.
• Integrate third-party APIs and external services.
• Collaborate with frontend developers, designers, and other stakeholders.
• Implement security and data protection solutions.
• Write unit tests and ensure high code quality.

To thrive in this role, you should have:

• 5+ years of experience in Python backend development.
• Strong proficiency in Django (DRF) and FastAPI.
• Understanding of Microservices.
• Experience with relational databases (PostgreSQL/MySQL) and ORM tools.
• Familiarity with Docker, Celery, and Redis.
• Knowledge of authentication and authorization (OAuth, JWT).
• Experience with version control (Git) and CI/CD pipelines.
• Good understanding of asynchronous programming and event-driven architecture.
• Experience working with cloud services (AWS, GCP, or Azure) is a plus.
• Strong problem-solving skills and attention to detail.

• Design, develop, and implement robust, scalable, and high-performing technical architectures.
• Provide technical leadership across multiple projects and ensure adherence to best practices.
• Collaborate with stakeholders, business analysts, and development teams to translate business needs into technical solutions.
• Define architectural standards, guidelines, and best practices for Java, React, Node.js, and Angular applications.
• Monitor and implement version control in Figma, tracking design updates and maintaining design history.
• Evaluate emerging technologies and recommend innovative solutions for business challenges.
• Conduct code reviews, ensure quality standards, and optimize application performance.
• Drive cloud adoption strategies and microservices architecture implementation.
• Mentor and guide development teams in adopting modern frameworks and methodologies.
• Engage in technical discussions and present architectural recommendations to stakeholders.
• Ensure security, scalability, and maintainability of applications.

• 8+ years of experience in software development, with a strong focus on architecture and design.
• Expertise in Java, React, Node.js, and Angular with hands-on experience in full-stack development.
• Strong understanding of microservices architecture, RESTful APIs, and cloud platforms (AWS, Azure, or Google Cloud).
• Experience with DevOps, CI/CD pipelines, containerization (Docker, Kubernetes), and cloud-native development.
• Solid understanding of design patterns, software development methodologies (Agile, Scrum), and best practices.
• Excellent communication, presentation, and stakeholder management skills.
• Strong problem-solving and analytical abilities.
• Experience with relational and NoSQL databases (MySQL, PostgreSQL, MongoDB).
• Familiarity with modern front-end and back-end frameworks, security best practices, and performance optimization.

• Professional and presentable appearance.
• Strong leadership and mentoring abilities.
• Ability to work in a dynamic environment and manage multiple priorities.
• Certification(s) in cloud architecture, Java, or front-end technologies (AWS Solutions Architect, Java SE/EE, etc.) is a plus.